Pudsey Grammar School
Mount Pleasant Road
Pudsey, Leeds, LS28 7ND
Headteacher: Mr M McKelvie BEng (Hons.) Glas.
0113 255 8277
info@pudseygrammar.co.uk
Complaints
We hope you should never have a complaint about our school, however, if you do then please refer to the guidance in the document below to raise this with the school. This way we have a consistent approach and can manage your complaint more effectively and help to resolve your concern.
Communication and Transfer of Enquiries
We always try to resolve issues as efficiently as possible. The table below illustrates who you should refer to regarding any concerns you may have.
Subject Matter |
More than 1 subject |
Pastoral Matter |
| Step 1 - Subject Leader | Step 1 - Director of Studies | Step 1 - Form Tutor |
| Step 2 - Escalate to SLT Subject Link | Step 2 - Escalate to SLT Year Link | Step 2 - Year Leader for more complex matters |
| Step 3 - Escalate to SLT Year Link |
To view contact details of Subject Leaders and Year Leaders click here. To contact Form Tutors and SLT Year Links please contact info@pudseygrammar.co.uk or call 0113 2558277.
If you are still not satisfied that your concerns have been dealt with please refer to the Complaints policy
If you wish to submit a complaint to the Headteacher or the Chair of Governors please identify to whom the complaint is addressed and provide full details of what your complaint is about. Your complaint should then be forwarded to Helen Frost at h.frost@pudseygrammar.co.uk.